FAQ

Straight answers.

If your question isn’t here, ask it — the form at the bottom of this page goes to a person, not a queue.

Applying

Getting started

How do I apply?

Upload your résumé — one file, no account required. You can also apply to a specific position directly from its page. If you have an account, signing in pre-fills everything. Upload your résumé →

How fast will someone contact me?

A coordinator who staffs your discipline reviews your résumé and calls or emails you. Our office runs Monday to Friday, 7:00am–5:00pm Pacific.

Will you tell me the client before submitting my résumé?

Yes, always. You see the client, the rate, the location and the term, and you approve every submission. If you’d rather not work for a particular company, tell your coordinator and we won’t send you there.

Can I have jobs emailed to me?

Yes. Coordinators contact you when a requirement matches your experience and skills. You can also search open positions any time without an account.

Nothing fits me today. Is uploading a résumé still worth it?

Yes — most assignments are filled from résumés already on file. Requirements arrive with short fuses, and the people we call first are the ones we already know.

Pay & timesheets

Getting paid

How often am I paid?

Each pay period, by direct deposit, on the schedule set for your assignment. Your coordinator confirms the exact cycle before you start.

Who approves my timesheet?

You submit it, the client approves it, CTS pays it. Timesheet questions go to CTS payroll — a phone number, not a ticket.

Do I get overtime?

Overtime terms are set per assignment and stated before you accept. Ask your coordinator to confirm the terms for a specific position.

Will I know my pay rate up front?

Yes. We discuss your rate openly and confirm it in writing before you start. Nothing about it changes after the fact without your agreement.

Benefits

Coverage and retirement

What benefits do CTS employees get?

Three medical plan options plus dental and vision, HSA access with qualifying high-deductible plans, pre-tax premiums, traditional and Roth 401(k), direct deposit, referral bonuses, and — on eligible assignments — paid holidays and completion bonuses. See pay & benefits →

What is the completion bonus?

On eligible assignments, employees earn a bonus equal to 40 hours of straight-time pay each time they complete 2,000 hours, and it repeats.

Are there paid holidays?

Eligible assignments include six paid holidays each year. Eligibility varies by assignment and work location.

Is there a Roth option in the 401(k)?

Yes — CTS offers both traditional pre-tax and Roth 401(k) contributions through payroll deduction.

Visas & relocation

Coming to the work

Do you sponsor visas?

For eligible positions, yes — H-1B, TN, E-3, O-1 and green card categories, filed in-house by CTS staff. Sponsorship is subject to position requirements and individual eligibility, and many programs carry citizenship or export-control requirements that cannot be sponsored. Visas & relocation →

How do I know whether a specific job can be sponsored?

Send us the position number and your current status and you’ll get a straight answer — faster than applying and waiting. Ask about sponsorship →

Do you help with relocation?

For qualifying assignments and candidates, yes. What’s covered varies by assignment, so confirm it with your coordinator before you accept. Relocation support →

On assignment

While you’re working

Who do I call if something is wrong at the worksite?

Employee Relations. They exist for exactly this, and they’ll step in with the client where needed.

How long do assignments usually last?

It varies by program — many run six to twelve months with extensions, and some convert to full-time with the client. Each posting states its expected duration.

What happens when my assignment ends?

Your coordinator starts on the next placement before your final week. Assignments also extend or convert; if the program ends, we work the next one with you.

Can I be hired directly by the client?

It happens regularly. Conversion terms depend on the client agreement — ask your coordinator how it works for your assignment.

Still stuck?

Ask a real person.

Questions about a specific position, sponsorship or your pay get answered by the team that handles them.

Ask us about working here

Pay, benefits, timesheets, what a CTS assignment is actually like — ask the team that handles it, not a general inbox.

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Monday–Friday, 7:00am–5:00pm Pacific

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